MY Dentist

Quality Control Standards

• The clinic has implemented an internal quality management system based on Georgian  standards.

• Medical services are provided by licensed professionals who receive regular training.

• Only certified materials and equipment are used in the clinic.

• Regular internal audits and evaluations are conducted to improve service quality.

 

Safety Standards

• All procedures are conducted under sterile conditions.

• Regular disinfection of equipment and workspaces is performed.

• A video surveillance system is in place for the safety of individuals and property.

• Staff receive regular training in patient safety and emergency response.

 

Prevention of Clinical Infections

• The clinic has a strict infection control protocol.

• Proper sterilization of hands and instruments is conducted before and after procedures.

• Autoclaves meet modern technical standards and are checked periodically.

• Patients and staff are informed about preventive measures.

 

Risk Management

• The clinic conducts risk assessments and develops mitigation plans.

• In the event of an incident or breach, immediate response procedures are executed.

• The incident management process includes root cause analysis and preventive actions.

• All incidents are recorded and periodically reviewed.

 

Continuous Service Improvement

• The clinic continuously evaluates patient feedback.

• Staff participate in ongoing skills improvement training.

• Service quality is assessed through patient satisfaction, efficiency, and outcomes.

• Innovative approaches and technologies are reviewed, including digital diagnostics (ONYX CEPH, Medit) and microscopic treatment.

 

Policy Update

The clinic regularly reviews the safety and quality policy and updates it in response to changes in regulations, technologies, or organizational needs. The updated version comes into force immediately upon approval, unless otherwise specified.